Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.
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Artificial intelligence is coming at us – no matter where we sit on the human services’ spectrum. The potential care and service applications as well as risks are many and varied. When we look through the consumer safety lens – what do we see?
Many years on from the Mid Staffordshire report, avoidable patient harm continues to occur in the UK (and the rest of the world). There continue to be new inquiries and reviews into serious patient safety scandals, all with recurring themes, including failure to listen to patients or learn from previous investigations, a corrosive blame culture, a lack of effective leadership and an unresponsive regulatory framework.
The Institute of Medicine (IOM) reports ‘To Err Is Human’ and ‘Crossing the Quality Chasm’ prompted healthcare leaders to address the patient safety crisis by advancing the systems, teamwork and improvement science needed to deliver safer care to patients.
